Cissy So | Content Designer
A language enthusiast on a mission to restore humanity through empathetic content design.
4 years of in-house experience in diverse fields
My principles
Empathy
Always put yourself in the user’s shoes.
“If you’re the user, how’d you feel?”
Design for the people.
Better together
“If you want to walk fast, walk alone. But if you want to walk far, walk together.”
– Ratan Tata
Never stop learning
Only new knowledge can make one improve.
My work
Designed solutions to simplify complex lending logic, letting users earn interest by lending idle funds for 30 days at a chosen rate.
OKX Simple Earn Fixed
Revamped content structure and FAQs to clarify ETH staking and BETH rewards, addressing user pain points and improving product education through research and feedback.
OKX ETH Staking
A unified framework that blends design and language principles to standardize UI content, ensuring consistency, brand integrity, and a cohesive user experience across products.
OKX Content Design System
My initiatives to improve the CD team's content design, foundation, and quality for continuous improvement.
Content operations
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